Network Solutions
Network solutions that deliver a secure and scalable foundation for future growth.
Make an enquiryNetwork Solutions That Protect Productivity
Your network is the backbone of your IT estate, but modern networks are complex and can be hard to manage. Spanning on-premise, multi-cloud and hybrid environments, they’re prone to misconfiguration and can easily hinder or even halt productivity.
Issues with your network can also increase your vulnerability to cyberattacks and limit your ability to deliver digital transformation projects. To eliminate problems, minimise downtime and maintain performance as your business evolves, we provide highly-strategic network solutions that are underpinned by deep technical expertise.
Covering everything from core routing to cloud interconnects and the deployment of next-gen firewalls, this service allows us to design, implement and operate networks that are secure and future-ready. Productivity is protected, and clients can rest easy, knowing that they’re supported by a team that takes a proactive approach to network management.
Our network solutions also underpin digital transformation initiatives, where our teams can work closely with clients to deliver robust and highly-scalable solutions that have the security and built-in monitoring needed to deliver accelerated growth.
Comprehensive Network Services
Effective network design is highly contextual, and accounts for the specifics of your business. Bandwidth, security and resilience requirements can be hugely varied, and every decision from firewall selection through to the selection of switches or the implementation of a traffic prioritisation protocol will depend on the needs of your organisation.
That’s why our network solutions are highly bespoke, and designed around real-world use cases. For example, networks we’ve built for broadcast and media environments are often designed to prioritise uploads from a specific workstation or terminal, while hybrid networks built for maritime organisations have combined multiple communication channels to provide continuous, high-speed, and cost-effective connectivity for multiple endpoints around the globe.
We also prioritise adaptability: We recognise that downtime can have a significant impact on the profitability of your day-to-day operations, so our teams build in redundancy where appropriate to ensure that critical workloads don’t get disconnected due to unexpected outages at critical times..
When working with you to deliver a network redesign, upgrade or management project, we will look at all aspects of:
- Routing, switching and WiFi connectivity
- Firewalls and next-gen security solutions
- Cloud-managed networking platforms
- Multi-site and WAN connectivity
- Centralised monitoring, metrics and analytics
- Redundancy, failover and disaster recovery
Our network specialists can also support IoT networking projects and have previously helped clients bring mission-critical infrastructure into their network so they can track and monitor performance, or access equipment from remote locations.
A Proven Service Delivery Model
We see networks as a critical piece of the puzzle, but generally provide networking services as part of a larger managed service agreement. That said, we can and do support internal IT teams who need a highly-experienced network provider with a proven track record.
Whether we are delivering as part of a broader agreement or not, we always use a field-proven process that:
- Starts with a full system audit
An engineer will visit your site and map out your current network; covering everything from your Point of Connection (PoC) to the endpoints your staff use in their day-to-day operations. They’ll also work to understand your business goals, and gather information about any existing frustrations. After this initial site visit, we produce a detailed audit document with prioritised recommendations.
Closes any immediate gaps
We take a long-term approach to network design and management, but we also understand that improving short-term productivity and performance is a high priority for our customers. Accordingly, we move to solve immediate problems causing outages or latency as soon as possible, so you can focus on growing your business.Establishes a long-term strategy
Productive and efficient network design and management demands a detailed roadmap that establishes a strong foundation and sets you up for future growth. Your goals influence the timing of infrastructure upgrades, the shape of your security setup and more, which is why we always take a strategy-first approach.Provides a dedicated account manager
Our success hinges on our ability to establish long-term and mutually-beneficial relationships with our client base. To this end, we always appoint a dedicated account manager with a technical background. This account manager will learn to understand your business and coordinate deeply personalised support.- Guarantees plenty of contact time
Network management is an ongoing endeavour. To ensure that support is always targeted and productive, we conduct regular site visits, and review performance on a schedule. This approach allows us to modify your strategy as circumstances change, and enables us to deliver truly proactive and efficient network support.
Why ITWORX?
With over 50 years of combined experience across our commercial team, we have quickly established ourselves as a leading provider of network solutions.
Personal Service
To deliver a truly proactive service, we schedule regular on-site visits that allow our engineers to monitor your estate and catch any ‘minor’ problems before they impact productivity. Over time, you’ll get to know these engineers – building strong relationships that improve service delivery and provide the peace of mind you deserve.
Deep Expertise
Your account manager will always be your principal point of contact, but you’ll know they’re accessing a team of in-house specialists with years of technical expertise. As one of the North East’s most established managed IT service providers, we also have a strong network of third-party contractors that we can call on for one-off tasks like installing cabling or penetration testing your security setup.
A Culture of Ownership
It’s easy to talk about values, but we walk the walk. Everybody who works at ITWORX shares a deep commitment to ownership, irrespective of whether we’re calling on third party providers or interfacing with your suppliers. When you run into an IT issue, we’ll work on it until it’s resolved, and we treat every IT estate as if it’s our own.
A Market-Leading R&D Function
We’re not satisfied with competence, which is why we invest in an internal R&D department that’s dedicated to staying ahead of the curve; learning and progressing IT knowledge so that our customers benefit from the very latest advances in network or cloud-based infrastructure, technology or software.
Leverage Industry-Leading Network Solutions
If you are upgrading or building a network, or find yourself frustrated by constant network problems, get in touch with our team. We appreciate that you’re making a highly-complex decision in an information-poor environment, but we’re always happy to help you understand your requirements and work through the partner selection process.
