Cybersecurity Solutions
Holistic cybersecurity services for SMEs that want to manage risk while scaling their business.
Make an enquiryCybersecurity Solutions That Protect Your Business
The modern IT environment is evolving fast. Emerging trends in cloud computing, IoT connectivity and AI offer significant opportunities for growth, but they also increase your attack surface and create new vulnerabilities.
Cybersecurity should be the cornerstone of every IT strategy, and the foundation of any digital transformation project. From regular audits to implementing next gen firewalls, managing the risks of AI or penetration-testing your systems, organisations looking to proactively secure their estate need to consider every detail.
We take a highly strategic approach to cybersecurity services; deploying a multidisciplinary team with the expertise needed to spot and manage potential vulnerabilities. We also work closely with internal teams to ensure every member of your staff have the knowledge and experience needed to minimise risk without compromising productivity.
For many SMEs in the North East of Scotland, we act as a trusted cybersecurity partner; delivering the skills, experience and technology needed to maintain critical infrastructure, minimise legal risk, and protect your productivity in an increasingly complex hybrid environment.
Comprehensive Cybersecurity Services
No two organisations are alike. Even businesses operating in the same vertical take a radically different approach to technology; using different solutions for hybrid or remote work, tailoring their tech stack for the specifics of their delivery model and/or implementing AI in unique ways.
This level of variation makes cookie-cutter approaches to cybersecurity an exercise in futility. Good cybersecurity is heavily-tailored, and considers everything from your network's point of connection to the human beings logging into end-user devices.
For example, companies making heavy use of automated transcription services will have a very different risk profile to companies that rely on more traditional minuting processes. In much the same vein, companies onboarding agentic AI as part of their digital transformation will need very different support to a company that’s primarily interested in managing the risks associated with a physical server stack and several hundred endpoints.
Whatever your challenges, we look to take complete ownership of your security framework; bringing in network and device security experts with experience across one or more of the following areas:
- Cybersecurity auditing & certifications
- Cybersecurity training
- Management of server and network security
- Endpoint security management
- Backup and recovery
- Business continuity
We use a trusted, ethical hacker to carry out security testing exercises, and maintain close partnerships with leading technology providers like Microsoft and CISCO to ensure that we offer all clients best-in-class cybersecurity solutions.
A Proven Service Delivery Model
We know cybersecurity is a strategic endeavour that’s best delivered as part of a broader managed service agreement but we do provide stand-alone services to organisations with internal IT teams that lack cybersecurity expertise.
Irrespective of what we are delivering, we deliver using a field-proven process that:
Starts with a detailed audit
Our cybersecurity specialists will visit your site and begin mapping out any potential vulnerabilities. They’ll also work with you and your internal teams to map out any training or compliance requirements. After this initial site visit, we produce a detailed audit document with prioritised recommendations.Manages immediate risks
We take a holistic approach to cybersecurity, but recognise that there are often immediate risks that need to be mitigated. To protect productivity and enable growth, we will move to plug gaps and manage immediate vulnerabilities while we are developing a more comprehensive cybersecurity solution.Establishes a long-term strategy
Comprehensive and robust cybersecurity solutions need to be informed by a detailed roadmap that charts your growth trajectory, and models new or emergent vulnerabilities. The specifics of your digital transformation/growth plan will inform the scope of the solution we plan to deliver, but you can rest assured that it will always go beyond the basics and deliver holistic protection that minimises risk.Provides a dedicated account manager
Our success hinges on our ability to establish long-term and mutually-beneficial relationships with our client base. To this end, we always appoint a dedicated account manager with a technical background. This account manager will learn to understand your business and coordinate deeply personalised support.- Guarantees plenty of contact time
Cybersecurity is not a ‘one and done’ exercise. To ensure you are insulated from evergreen and emergent risks, we conduct regular site visits, and review your IT estate on a schedule. This approach allows us to modify your strategy as circumstances change; minimising your risk profile.
Why ITWORX?
With over 50 years of combined experience across our commercial team, we have quickly established ourselves as a leading provider of IT and cybersecurity solutions.
Personal Service
To deliver a truly proactive service, we schedule regular on-site visits that allow our engineers to monitor your estate, keep your teams up to date on best practice, and catch any vulnerabilities while they’re still in their infancy. Over time, you’ll get to know these engineers – building strong relationships that improve service delivery and provide the peace of mind you deserve.
Deep Expertise
Your account manager will always be your principal point of contact, but you’ll know they’re accessing a team of in-house specialists with years of network and endpoint security expertise. As one of the North East’s most established managed IT service providers, we also have a strong network of third-party contractors that we can call on for one-off tasks like installing cable or penetration testing your security setup.
A Culture of Ownership
It’s easy to talk about values, but we walk the walk. Everybody who works at ITWORX shares a deep commitment to ownership, irrespective of whether we’re calling on third party providers or interfacing with your suppliers. When you run into an IT issue, we’ll work on it until it’s resolved, and we treat every IT estate as if it’s our own.
A Market-Leading R&D Function
We’re not satisfied with competence, which is why we invest in an internal R&D department that’s dedicated to staying ahead of the curve; learning and progressing cybersecurity knowledge so that our customers benefit from the very latest advances in network or cloud-based infrastructure, technology or software.
Leverage Industry-Leading Managed IT Services
If you are trying to minimise your risk profile and want to speak to a cybersecurity expert, get in touch and we’ll be happy to talk about our solutions. We appreciate that you’re making a highly-complex decision in an information-poor environment, but we’re always happy to help you understand your requirements and work through the partner selection process.
