IT Support and Consultancy

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ITWORX UK understand that every business has different IT support needs which is why we tailor our services to ensure your specific business requirements are met, leaving you to focus on your business while we maintain and support your IT.

Managed IT and Communications Service

Where required, we can offer a fully outsourced IT service. Our team of highly qualified engineers will be on hand to support and provide guidance in every aspect of your IT infrastructure. Whether it be PC support, internet and phones through to cyber security we will be on hand to ensure you have complete piece of mind that your systems are running smoothly and securely.

This service will be offered on a fixed monthly fee basis allowing you to budget for your IT expenditure with no hidden costs.

Key Features

  • Unlimited Technical Support
    (8:30AM to 5PM, Monday to Friday)
  • On-site Scheduled Visits by ITWORX UK Engineers
  • Account Management and IT Strategy Reviews
  • Defined Service Level Agreement
  • IT Advisory Service
  • Optional Out of Hours access

Bank of Hours Service

For clients requiring ad hoc support, our bank of hours service provides you with the reassurance that we are there when you need us.

The hours are called off on your request giving you complete control of how the hours you have purchased will be spent.

Key Features

  • Unlimited Technical Support
    (8:30AM to 5PM, Monday to Friday)
  • Time is only used on request by our clients
  • Once purchased hours do not expire
  • Optional Out of Hours access

Consultancy

If you have a requirement for a one-off project or need some additional resource or skills to compliment your business then our consultancy services may be a good choice. We would be more than happy to discuss with you any upcoming projects you might have and provide a proposal to you for the scope of work.

Key Features

  • Network Audits
  • Security Audits
  • Wireless Surveys
  • Project Design and Implementation
  • On-Site resource to provide cover for key personnel