ITWORX UK Strengthens Growth Strategy with Key Team Expansions

ITWORX UK is proud to announce the addition of three new team members, aimed at strengthening our Account Management, Service Desk and Solutions teams. The recent additions, all within the first half of our financial year, underscore ITWORX UK’s commitment to delivering high-quality services while furthering its growth strategy.

Nikolai Millington joins the Service Desk team as a Services Technician, to help meet the growing demand for fully managed service contracts and enhance the service delivery of ITWORX UK’s end-to-end IT and Communications solutions. His addition strengthens the efficiency and effectiveness of the service desk function, ensuring sustained excellence in customer service satisfaction.

Ian Smith's appointment as Solutions Analyst strengthens the Solutions Team, with a primary focus on pre-sales functions, new product adoption, and maintaining the company's position at the forefront of technological innovation to improve our clients’ business performance. Ian will help to ensure clients receive tailored solutions that align perfectly with their evolving needs.

Luke Grimbley's return to ITWORX UK in the newly created position of Customer Success Manager marks a significant milestone in our customer-centric approach. With over a decade of industry experience, spanning technical service, technical sales, and account management, Luke is well-equipped to drive customer satisfaction, strengthen client relationships, and elevate the overall customer experience.

These key hires not only augment ITWORX UK's capabilities but also signify our commitment to investing in local talent, creating career opportunities, and fostering a culture of innovation and excellence. As we continue to expand our service offerings and client base, these new team members will play a vital role in meeting customer demand and ensuring their success.

At ITWORX UK, we remain dedicated to delivering personalised, high-quality services across various sectors. Our continued investments in our team and technologies, coupled with long-term partnerships with industry leading suppliers, reaffirm our position as a trusted partner for businesses seeking innovative IT support and networking solutions.

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