Data Connectivity and Telephony

ITWORX UK offer a range of connectivity options. From a standard broadband through to high speed fibre-based connections and hosted voice solutions, we can tailor a design to suit your needs and budget.

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Data Connectivity-Business Internet Infrastructure

Broadband

Standard broadband uses copper to deliver traffic to the network. Our copper-based broadband services are available as ADSL (with speeds up to 8Mbps) or ADSL2+ (with speeds up to 24Mbps).

Key Features

  • Widely available across the UK
  • No service guarantees
  • Quick to install and low cost
  • Contended service

Superfast Broadband (FTTC)

FTTC (Fibre to the Cabinet) uses the existing copper infrastructure from the premises to the streetside cabinet and then the new fibre infrastructure from the cabinet to the exchange. This means FTTC can deliver speeds of up to 80Mbps download and 20Mbps upload.

Key Features

  • Widely available across the UK
  • No service guarantees
  • Quick to install and low cost
  • Contended Service
  • Increased speeds of up to 80Mbps

Leased Lines (Fibre Ethernet)

A leased line is a private high performance, secure, permanently available and fast connection with a choice of speeds ranging from 10Mbps. By using a bearer with a committed data rate, the solution is also scalable, enabling you to accommodate future growth requirements.

Key Features

  • Dedicated, high performance 1:1 uncontended connection
  • Symmetrical speeds of up to 10Gbps
  • Comprehensive service guarantees including 100% SLA and choice of back-up options
  • Scalable solution
  • Widely available across the UK from a choice of multiple carriers

Telephony - Hosted

The Benefits of Hosted Telephone System

Cost efficiency

Hosted telephony solutions are much cheaper than traditional landline systems, as they do not require expensive hardware to operate. As hosted telephony works over the internet, you use your existing internet connection to make calls. This eliminates the expense of line rental and maintenance and makes a service you are already paying for more cost effective.

Flexibility

As hosted telephony solutions operate over the internet, users can access their service providers from any location with an internet connection. While you can keep your old phone number, you are no longer tied to the local telephone exchange area that you were previously using. Experience complete call freedom, at home, in the office, or on the go.

Resiliency

For businesses just like yours, time is money. You cannot afford to experience downtime or restrictive communication delays when there is a hardware or internet outage. Fortunately, hosted telephony solutions can automatically and seamlessly failover to backup connections or be diverted to another destination in the result of an outage, meaning that you never have to sacrifice your availability.

Are you working remotely?

Good communication is the lifeline of modern businesses and now that many of us are working from home and with the beginning of the ISDN Switch Off, we highly recommend switching to a hosted/cloud phone system.

Having a simple to use platform, that is accessible anywhere, anytime and on any device, will not only improve communications but also organise communications across multiple technologies, in to one central platform.

In simple terms, a hosted telephone system is one that sits in a network data centre (known as the Cloud) rather than at your premises. Users manage the system through a web interface or mobile app and make calls over the service, through their data connection. An easy-to-use web portal provides you with a dashboard giving you convenient access to information, such as call history, voicemail and recorded calls. Personalised settings can be set quickly and easily, ensuring your calls are handled effectively.

While 2025 may still sound a long way off, the phase out of the ISDN Switch Off has already begun, meaning BT will not install any new ISDN systems or services. One of the significant benefits of switching to a hosted phone system, is that with most employees now working from home, remote working is quick and easy to set up, wherever there is an internet connection. You can make and receive business landline calls, anywhere, as if you were in the office.

If you would like more information about switching to a hosted phone system or the ISDN Switch Off, please get in touch.

Other Benefits include:

  • An adaptable contract that can be made flexible as your business evolves
  • A simple solution perfect for multi-site organisations
  • Detailed billing and call stats available
  • The latest security and anti-fraud technology
  • Reduced call costs
  • No maintenance costs
  • Flexibility to retain and present numbers in any location