Business Phone Systems and Data Connectivity

From phone systems through to ultra-fast fibre-based connections, we tailor a design to suit your business.

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ITWORX UK offer a range of connectivity options.

We tailor our services to align with your unique needs. This enables you to focus on your business as we handle your IT.

Our Approach

At ITWORX UK, we specialise in creating tailor-made solutions that are specifically designed to meet the unique needs of your business. Whether you are a small, medium or corporate sized business, we have the expertise and experience to provide you with the perfect solution.

One of the specialist areas we focus on is telephone systems. We understand that effective communication is crucial for the success of any business and offer hosted voice solutions designed to enhance your communication capabilities. With our modern VoIP options, we can help you choose the solution that best suits your business needs. Our team of experts will handle the installation and configuration, ensuring a seamless transition and minimal disruption to your operations.

Whether you need a dedicated connection for your office or a scalable solution for multiple locations, we can design and implement a solution that meets your specific needs.

When you choose our tailored solutions, you can expect exceptional customer service and ongoing support. Our team of dedicated professionals will work closely with you to understand your business goals and challenges. We will then develop a solution that not only meets your current needs but also has the flexibility to adapt and grow with your business in the future. Our support team will address any issues or concerns you may have, ensuring that your business always stays connected and productive.

From telephone systems to high-speed fibre-based connections, we have the expertise and experience to provide you with the perfect solution. With our exceptional customer service and ongoing support, you can trust us to help your business succeed in today's competitive landscape.

Data Connectivity - Business Internet Infrastructure

Ultra-fast Business Broadband - FTTP

FTTP (Fibre to the Premises) is a broadband technology that delivers high-speed internet connectivity by utilising a dedicated fibre optic connection directly into the business premises. This approach eliminates the use of copper infrastructure for the final leg of the connection, ensuring faster and more reliable internet access.

In an FTTP setup, the fibre optic cables run directly from the exchange to the premises, providing a direct connection without the need for a streetside cabinet. This allows for enhanced bandwidth and reduced latency, making FTTP an ideal solution for businesses seeking high-performance internet connectivity.

One of the key benefits of FTTP is its ability to deliver incredibly fast download and upload speeds. The exact speed capabilities of FTTP can vary depending on the specific network infrastructure and service provider. However, in general, FTTP can offer speeds of up to 1Gbps for downloads and uploads.

The high-speed capabilities of FTTP make it ideal for various applications that require large amounts of data to be transferred quickly. For instance, it enables seamless streaming of high-definition videos, online gaming with minimal lag, and efficient downloading and uploading of large files.

By leveraging the existing copper infrastructure and integrating it with fibre optics, FTTP provides a cost-effective solution for upgrading broadband networks. It eliminates the need for extensive infrastructure changes and allows for a smooth transition to faster and more reliable internet connections.

With its ability to offer high download and upload speeds, FTTP is revolutionising the way we connect to the internet and enabling a wide range of applications that require fast and reliable connectivity.

Key Features

  • Widely available in densely populated areas across the UK
  • No service guarantees
  • Fast installation and low cost
  • Contended Service
  • Enhanced speeds of up to 1Gbps

Leased Lines (Fibre Ethernet)

A rented line refers to a dedicated telecommunications connection that is leased by an organisation or individual from a service provider. This connection is exclusive to the renter and is not shared with any other users, ensuring a high level of privacy and security.

One of the key advantages of a rented line is its high capacity, meaning it can handle large amounts of data traffic without experiencing congestion or slowdowns. This is particularly beneficial for businesses or individuals that require a reliable and fast internet connection for activities such as video conferencing, data transfer, or accessing cloud-based applications.

Furthermore, a rented line is always-on, meaning it always remains connected and available. This eliminates the need to establish a connection each time it is required, providing convenience and efficiency. This constant connectivity is especially important for organizations that rely heavily on internet access for their day-to-day operations.

The speed options for a rented line typically start at 100 Mbps (megabits per second) and can go up to 10 Gbps (gigabits per second), depending on the specific requirements of the renter. This ensures that users can select a speed that suits their needs, whether it be for basic internet browsing or for more demanding tasks such as streaming high-definition videos or transferring large files.

Another important feature of a rented line is its use of a bearer with a guaranteed data rate. This means that the service provider ensures a certain level of bandwidth for the connection, regardless of the overall network traffic. This guarantee is crucial for businesses that rely on consistent and uninterrupted internet access, as it prevents any potential bottlenecks or slowdowns.

The rented line solution is designed to be expandable, allowing for future growth needs. As businesses or individuals require more bandwidth or higher speeds, the rented line can be easily upgraded to accommodate these increased demands. This scalability ensures that the connection can adapt to changing requirements without the need for significant infrastructure changes or disruptions.

In summary, a rented line offers a private, high-capacity, secure, always-on, and swift connection with speed options starting from 10Mbps. It guarantees a certain data rate and can be expanded to meet future growth needs. These features make it an ideal choice for organisations or individuals that require a reliable and fast internet connection for their daily activities.

Key Features

  • Exclusive, high-capacity 1:1 unshared connection
  • Standard service speeds reaching up to 1Gbps
  • Extensive service assurances including 100% SLA and a variety of back-up choices
  • Expandable solution
  • Broadly accessible across the UK from a selection of multiple providers

Telephony - Hosted

Advantages of Hosted Telephone Systems

Economic Value

Cloud-based telephony systems are significantly more affordable than conventional landline setups, as they don't necessitate costly hardware for functioning. Since cloud-based telephony operates via the internet, your existing internet connection is utilised for making calls. There is still a requirement for a telephony service from the provider, but it is all in the cloud so there are no physical “lines” are installed in a building.

Flexibility

Given that cloud-based telephony systems function over the internet, users can access their service providers from any location with an internet connection. While you can retain your old phone number, you're no longer restricted to the local telephone exchange area you were previously linked to. Enjoy unrestricted call mobility, whether at home, in the office, or on the move. Part of this flexibility is not being tied to hardware on the desk; users can choose from a traditional desk phone, a softphone on a laptop, a mobile phone app, or a combination of all three.

Resiliency

In business, time is money, and downtime or communication lags can be costly. Fortunately, the resiliency of hosted telephony services is supported by the cloud system operator, allowing you to connect to the hosted system over any internet connection. Whether using corporate or public Wi-Fi, cellular (4G/5G), satellite-based communications, or home broadband, you can maintain reliable access and ensure your operations are never compromised.

Are you working remotely?

Effective communication is the backbone of contemporary businesses. Now that many of us are operating from home and with the ISDN switch off now well underway, we strongly advocate for the transition to a hosted/cloud-based phone system.

Possessing a user-friendly platform, accessible anytime, anywhere, and on any device, will not only enhance communication but also consolidate communications across various technologies into a single central platform.

Essentially, a hosted phone system is a system that resides in a network data center (also referred to as the Cloud) instead of on your property. Users control the system via a web interface or mobile application and place calls using the service, via their data connection. A user-friendly web portal offers a dashboard that provides easy access to details like call history, voicemail, and recorded calls. Customisable settings can be configured swiftly and effortlessly, guaranteeing efficient call management.

Even though 2027 might seem far away, the phasing out the ISDN service has already started, indicating that BT will no longer install any new ISDN systems or services. A key advantage of transitioning to a hosted phone system is that it facilitates quick and easy remote work setup, especially now that most employees are working from home, if there is an internet connection. It allows you to make and receive business landline calls from anywhere, just as if you were at the office.

For more details about transitioning to a hosted phone system or the ISDN Switch Off, please contact us.

Other Benefits include

  • A flexible agreement that can be adjusted as your company progresses
  • A flexible agreement that can be adjusted as your company progresses
  • An uncomplicated solution ideal for organizations with multiple locations
  • Comprehensive invoice and call data accessible
  • Cutting-edge security and anti-fraud systems
  • Lowered expenses for calls
  • Absence of upkeep costs
  • The ability to keep and display numbers from any place