Aberdeen-headquartered IT Managed Service Provider, ITWORX UK is celebrating one year since it became employee owned and its best financial year since launching 11 years ago.
The company have reported a record £3m turnover which equates to a 15% increase in their business over the past 12 months. One-third of this growth coming from new client wins across multiple sectors, resulting in 12 new contracts delivering in excess of £450,000 over the next 3 years.
Investment in talent continued with four new appointments including two apprentices, one in the commercial team and one in the services team, taking the company to 18 employees
Jill Ross, Commercial Director at ITWORX UK said: “We are extremely proud of the progress we have made over the past 12 months during what has been a challenging time for businesses across the board. Our decision to adopt an employee-owned business model a year ago was to build and strengthen our collaborative approach as a team, with everyone working towards the same end business goals and aspirations to deliver the very best service for our clients. Gaining team-wide input and giving them a voice on various aspects of the business and the future direction of it has provided us with a clear strategy and unified culture.
Over the 12 months we have focused heavily on ensuring a seamless transition to this new business model for our valued clients, with customer service remaining at the core and the feedback we have received from them has been overwhelmingly positive.”
Philip Mowatt, Technical Director at ITWORX UK added: “In the last year there has also been a strong focus around training and development, with a record 14 exam passes achieved across the engineering and services team. This has resulted in some internal promotions and an increase in industry accreditations. In the year ahead, we will continue to invest in our people and expanding our technology and services portfolio. This will be instrumental in building the future direction of the company, ensuring we remain at the forefront of new technology while developing the interests and skill sets of all our employees.”