Communication with Cloud Systems

16th July, 2021

  • Industry Insights
  • Telephony

Good communication is the lifeline of modern businesses. As many of us have adopted the hybrid working method, ensuring we have good communication from both the office and home is vital. The transition to switching off and deactivating the ISDN Network in 2025 has already begun with BT no longer taking new ISDN orders, we highly recommend switching to a hosted/cloud phone system.

Having a simple to use platform, that is accessible anywhere, anytime and on any device, will not only improve communications but also organise communications across multiple technologies, in to one central platform.

In simple terms, a hosted telephone system is one that sits in a network data centre (known as the Cloud) rather than at your premises. Users manage the system through a web interface or mobile app and make calls over the service, through their data connection. Hosted telephony means you no longer need to maintain and upgrade on site, or over multiple sites and removes costly long-term maintenance. An easy-to-use web portal provides you with a dashboard giving you convenient access to information, such as call history, voicemail and recorded calls. Personalised settings can be set quickly and easily, ensuring your calls are handled effectively.

If you would like any help to review your current system and to prepare for this upcoming change, our team are on hand to offer support and advice.

While 2025 may still sound a long way off, the phase out of the ISDN Switch Off has already begun, meaning BT will not install any new ISDN systems or services. One of the significant benefits of switching to a hosted phone system, is the flexibility it brings to employees enabling work to be carried out in any environment which has an internet connection. By having a hosted voice system you can make and receive calls, anywhere, as if you were in the office.

If you would like more information about switching to a hosted phone system or the ISDN Switch Off, please get in touch.