ITWORX are recruiting - Systems Technician

Thursday, 5 April, 2018

ITWORX are recruiting for a Systems Technician.

Job Description- The successful candidate(s) will be working as part of a close-knit IT and Communication teams and will be expected to embark on a structured formal training program, provided by ITWORX, to develop into the Systems Engineer role.

The Systems Technician will initially be part of the ITWORX Service Desk and will share responsibility for providing a high standard of Personal Computer, Infrastructure, Cloud, Network and Managed Service Support to the ITWORX Client base.

The ideal candidate will possess the following:

  • Full Driving License and access to personal vehicle for transport.
  • Excellent organizational skills and structured method of working.
  • Excellent telephone manner and communications skills.
  • Microsoft Certified Qualification (MCP, MCSE, MCSA, MCITP or other).

The following skills would be highly desirable:

  • Familiarity or some experience of working with Microsoft Windows Server 2008/2012.
  • Familiarity or some experience of working with Microsoft Office 365.
  • Familiarity or some experience of Microsoft Windows 7 / 10 Operating Systems.
  • Familiarity with basic networking protocols - TCP/IP, DHCP, DNS, LAN, WAN.
  •  Familiarity or some experience of working with Microsoft SharePoint.
  • Cisco Certified Qualification (CCNA or other).

Other activities, duties and key tasks

  • Performing troubleshooting and diagnosis for all issues using the technical resources and managements and monitoring tools available.
  • Ensuring that all processes are followed and all issues are owned through to resolution.
  • Suggesting and working to introduce continual improvement of service delivered by ITWORX.

Remuneration package:

  • Salary Negotiable.
  • Annual holiday entitlement of 28 days, increasing by 1 day per year (max 5 additional days).
  • Company mileage paid at 30p per mile.
  • Sick Pay.
  • Company Laptop.
  • Professional Training Budget.
  • Inclusion in a company pension scheme, after successful completion of probationary period.

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